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Helicopter
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Elec-Helicopters New or Limited Activity
Zoom › Zoom 400 damaged in shipping
05-01-2004 11:16 PM  13 years agoPost 1
dragonfly

rrVeteran

Granbury, TX. USA

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After the long wait my Zoom 400 arived today, I couldnt wait to see it. I was real nervous to unwrap it because the box was smashed, and sure enough it is damaged. The rotor head has been smashed and bent. Now I will have to wait some more and see what the seller is going to do. Not a good day at all

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05-02-2004 01:16 AM  13 years agoPost 2
dragonfly

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Granbury, TX. USA

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The problem has been resolved. Mel at RCM-Heli was back in touch with me very quickly and helped me resolve the problem that I had with the shipping damage. He bent over backwards to make me happy, and that goes a long way in my book. I can't say enough good things about him, he even called me from Austrailia to help. I highly recomend his buisness and will do alot more buisness with him. He runs his buisness like it used to be 20 years ago, take good care of your customers and they will come back.

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05-04-2004 09:11 AM  13 years agoPost 3
rcau

rrNovice

Australia

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I purchased my helicopter through http://www.RcmHeli.com

Have to say that "Mel" goes a long way to please his customers which is hard to find today. And I will do business with them again.

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09-29-2004 05:23 PM  13 years agoPost 4
Pipefish

rrApprentice

Curitiba, Paraná - Brasil

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Satisfaction

That´s good to know there are some people who works honestly.

I think we have to put on the Mainstream the shops who works good,

like RCM and the ones that don´t (let´s show them either)!!!

Congratulations RCM!

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10-01-2004 03:19 AM  13 years agoPost 5
vinrx7

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Americas finest city

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Hey dragonfly,
Good to know that you were taken care of in that situation. I know a majority of people that order on line have experienced problems with carriers at one time or another.

STUPID TREE!!!

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Helicopter
e-
Elec-Helicopters New or Limited Activity
Zoom › Zoom 400 damaged in shipping
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