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HelicopterMain Discussion › CSM Rule.
04-30-2004 10:02 PM  13 years agoPost 1
Johnny Walker

rrApprentice

Oxford England

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Would just like to say how impressed with CSM I am, On Monday I sent them back my SL560 micro, as I have been having drift probs with it, on thursday they rang me up telling me they couldn't find anything wrong with it so after a long talk about the prob they said they would just send me a new one to see if it makes the prob go away. It arrived this morning so hopefully all should be well tomorrow ( if it stops raining!) when I test it.
Customer service like this is awsome, all companies should be run like this. Thanks to the all staff at CSM for the good service. JW

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04-30-2004 10:10 PM  13 years agoPost 2
RLO1

rrApprentice

Chandler, AZ

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CSM stuff has always been drifty. Most of us in this area fly 401's or 601's. I have 6 or 7 401's and never have had one drift, unlike the variations of CSMs that I sold on ebay.

My two cents
-Ron

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04-30-2004 10:16 PM  13 years agoPost 3
blakka_1

rrElite Veteran

London/Enfield

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thats true csm gyros used to drift. but not anymore. the 560 is the daddy (601 aside)

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04-30-2004 10:19 PM  13 years agoPost 4
RLO1

rrApprentice

Chandler, AZ

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Not according to Johnny Walker........

EOM

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04-30-2004 11:08 PM  13 years agoPost 5
G.Man

rrProfessor

Bristol

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CSM sent me an early 560 micro for trial.. I havent stopped using it since...

Don't Email me as I wont reply - PM Only (spam countermeasures)

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05-01-2004 12:00 AM  13 years agoPost 6
G-DAVE

rrVeteran

Tyne and Wear , England

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C.S.M'S

It's good to know CSM have a good Customer Service record, it must be all the practice they get .
Dave

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05-01-2004 04:08 PM  13 years agoPost 7
Ron Cosby

rrApprentice

Shreveport, Louisiana

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I'll always remember - with great humor, the 2 CSM 360's I bought, the first one drifted horribly, the second one acted real funny when I installed it. Just by chance I picked up the heli and heard a rattle in the CSM case. Upon opening the case, what did I find - the piezo unit was lying in there, loose as could be - no evidence of solder on the leads.

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