RunRyder RC
 1  Topic Subscribe
WATCH
 1 page 578 views
HelicopterMain Discussion › Mail and telephone ordering
04-30-2004 09:36 PM  13 years agoPost 1
dlflyer

rrApprentice

Flushing, Michigan

My Posts: All  Forum  Topic

Is it just me or does everyone feel like theyare stupid after calling HeliProz? Someone call me about buying some high priced stuff and I'm not going to act like they are taking up my time. Could just be me who knows. I mite expect to much service.

PM  EMAIL  Attn:RR  Quote
04-30-2004 09:44 PM  13 years agoPost 2
Jagboy69

rrKey Veteran

Miami

My Posts: All  Forum  Topic

No doubt.... Someone calls me ready to possibly drop many 100dollar bills... I am going to make them feel like a king.. Companies never start out treating customers bad, they just end up that way...

Jason /// Sceadu50/9chp WWW.Jagboy69.com

PM  EMAIL  HOMEPAGE  GALLERY  Attn:RR  Quote
04-30-2004 11:45 PM  13 years agoPost 3
pchuckie

rrVeteran

Pemberton TWP, NJ

My Posts: All  Forum  Topic

Just wondering, were you asking Heliproz alot of questions? Or I want to order, item number 12567, 8943, and 2378, this is my name, address, credit card number.
Just trying to get a feel for what happened to you over the phone.

PM  EMAIL  GALLERY  Attn:RR  Quote
04-30-2004 11:51 PM  13 years agoPost 4
Bubzilla420

rrNovice

Central Illinois

My Posts: All  Forum  Topic

Ya.. you gotta put yourself in there shoes sometimes... they are only human.. I have days when the damn phone doesnt stop ringing... I bet I seem a little tense to some people that dont deserve it. Not that I mean to.. just crazy busy sometimes.
But on the other hand.. there are ALOT of people that really dont give a poop about there work.

PM  EMAIL  Attn:RR  Quote
05-01-2004 12:41 AM  13 years agoPost 5
RayJayJohnsonJr

rrKey Veteran

Midwest

My Posts: All  Forum  Topic

There is one person at Heliproz who occasionally gives me that "feeling" too. The rest of them have gone out of their way to make me feel like #1. PM me and let me know who you talked to, I'm just curious.

-Mark

PM  EMAIL  GALLERY  Attn:RR  Quote
05-01-2004 12:49 AM  13 years agoPost 6
3DWILLIE

rrNovice

Huntingtown, Maryland, USA

My Posts: All  Forum  Topic

Im sorry to hear that you had a problem.

I have been a loyal Heliproz customer for years and have never had an issue. In fact many times they have let me call them on their dime and just talked about my helicopter problem or parts that I wanted. Last week I called and talked to Eric for 20 minutes and didn't even spend a dime.

Maybe just a bad day for someone!

Bill

PM  EMAIL  HOMEPAGE  Attn:RR  Quote
05-01-2004 01:35 AM  13 years agoPost 7
rcheliflyer

rrKey Veteran

calif., usa

My Posts: All  Forum  Topic

In general and not to single any place out ,

I've had the same experience before over the phone and then sometimes in person, really odd, but I guess normal.
We're all human and I'm not Mr. Perfect either, but when you deal with the public you should realize that they expect you to act a reasonably certain way .
They forget that person asking questions that they've heard a zillion
times is just trying to figure out what neat stuff to buy hopefully right then from them.
We are looking for honest accurate info and most of us are not out to
waste your time.

It's all good everything comes out in the wash eventually

PM  EMAIL  GALLERY  Attn:RR  Quote
05-01-2004 03:05 AM  13 years agoPost 8
dlflyer

rrApprentice

Flushing, Michigan

My Posts: All  Forum  Topic

pchuckie no I was not killing him with questions I was trying to get a price on a radio package they did not have listed. Different servos and RX. Everything was cool until I told him I was only shopping. But they say CALL FOR PRICES.

PM  EMAIL  Attn:RR  Quote
05-01-2004 04:20 AM  13 years agoPost 9
pchuckie

rrVeteran

Pemberton TWP, NJ

My Posts: All  Forum  Topic

dlflyer,
Whether it's right or wrong, you probablly did the next worse thing in the eyes of the person who was on the phone. Sorry for your bad expierence.

PM  EMAIL  GALLERY  Attn:RR  Quote
WATCH
 1 page 578 views
HelicopterMain Discussion › Mail and telephone ordering
 Print TOPIC  Make Suggestion 

 1  Topic Subscribe

Saturday, December 16 - 10:41 pm - Copyright © 2000-2017 RunRyder   EMAILEnable Cookies

Login Here
 New Subscriptions 
 Buddies Online