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HelicopterMain Discussion › Bad hobby store or not, you tell me if I am wrong
04-27-2004 07:36 PM  13 years agoPost 1
PsychoZ

rrApprentice

Northern, CA

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I placed an order with Hobby Horse, they charged my card, and here it is over a week later and I have yet to see anything, so I give them a call to check on my order, I am then informed that one of the items I ordered is out of stock and should arrive in 2 weeks "an esc for my new hummingbird cp". my complaint is that I was never informed that they did not have the merchandise and that it was on back order, the person I spoke to then put the blame on Castle Creation since they are out of stock, but I said if you knew you were out of stock why not inform me, why just leave me hanging without any word? he once again put the blame on Castle Creation. I tell you this here and now, I WILL NEVER BUY FROM HOBBY HORSE AGAIN!!!!!! I hate it when someone takes my money and doesn't tell me they are on back order. everyother hobby store tells you upfront if they have the product in or not.

Tea Parties are for little girls with imaginary friends

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04-27-2004 07:40 PM  13 years agoPost 2
shuttlepilot

rrElite Veteran

Mullins, South Carolina

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My biggest gripe is when my card is charged before they have product. Most reputable places only charge your card when they actually have product that can be shipped. I probably would not buy from them again either.

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04-27-2004 07:46 PM  13 years agoPost 3
RotorX

rrKey Veteran

London

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To be honest its diffcult to label a shop as bad over one instance, the other thing is that most places dont send out a half filled orders, they will usually wait until the order can be filled fully before sending.

I bet you some where on their website it say so too, i usually check to seeif it is in stock before i do any ordering - i know only from hindsight

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04-27-2004 07:49 PM  13 years agoPost 4
PsychoZ

rrApprentice

Northern, CA

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what really gets me upset is that I will get my Hummingbird CP's in the mail today "any minute now" and the ESC's are the only thing I am waiting for

Tea Parties are for little girls with imaginary friends

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04-27-2004 07:58 PM  13 years agoPost 5
comet

rrVeteran

Neuilly sur Seine, Fr

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Fly your Raptor.

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04-27-2004 08:24 PM  13 years agoPost 6
dunbare

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Oak Ridge, TN

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I'm with Shuttlepilot, if they didn't have the product then they should have not charged your card. The places that I've dealt with won't charge it until the actual product is in hand.

Frenzy 50, T-Rex SE, T-Rex 600N Pro

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HelicopterMain Discussion › Bad hobby store or not, you tell me if I am wrong
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