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burtondude

Senior Heliman

Edmonton, Alberta, Canada

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I am trying to install realflight on my hp DV5 laptop that has more than the minimun realflight requirements. Whenever I put in the install disk in I get a pop up saying "knife edge siftware installer has stopped working" followed by "A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available."

Is there a setting or anything that I can try to change or make the program work? Any help would be a huge help!!!

12-05-2010 Over year old.
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Mike0251

Veteran

Hills of the Blue Ridge VA

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When you put the disk back in and it launches, cancel it. Now open the drive the disk is in and double click install.exe. It may be having an issue with the autorun portion of installling. This way you go directly to the install executable.

12-05-2010 Over year old.
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burtondude

Senior Heliman

Edmonton, Alberta, Canada

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Thank you I will try this

12-06-2010 Over year old.
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thenewguy

Elite Veteran

Corvallis, Oregon Where there is liquid sunshine!

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Make sure you have the DEP turned off. Google DEP.

Data Execution Prevention

12-06-2010 Over year old.
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burtondude

Senior Heliman

Edmonton, Alberta, Canada

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thenewguy, thank you very much I googled dep and now can install it. Thank you! thank you to everyone else who helped and offered help

12-28-2010 Over year old.
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burtondude

Senior Heliman

Edmonton, Alberta, Canada

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I managed to get the flight sim installed but now cannot enter the serial number. It now says g4 launcher has stopped working. Any ideas?

12-28-2010 Over year old.
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thenewguy

Elite Veteran

Corvallis, Oregon Where there is liquid sunshine!

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I would suggest contacting their tech support. They can walk you through a step by step to find out exactly what the issue is.

Call 217-398-8970 (Option 1)
Available Monday-Friday, 9:00 AM - 6:00 PM CST.

12-28-2010 Over year old.
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