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Computer Flight Simulators > Phoenix Issue *Resolved*- User Error
 
 
Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		After the update to 2.5b it get a "Getstring-Invalid Value" error message.

Any ideas how to fix this?

I tried downgrading to 2.00n and am now getting the same error..wth.
06-18-2009 11:32 PM
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Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		No one has any ideas why this is suddenly doing this?

I'll try to uninstall it and reinstall it at some point .
06-19-2009 06:03 PM
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no1pylon
Senior Heliman
Location: Chorley, UK

My Posts This: Topic  Forum		I get that message when it crashes, what comp spec have you got?

Maybe worth trying to update your graphics drivers

Check my Gallery
06-19-2009 07:42 PM
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Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		It's a fairly new system, it ran 2.00n fine, once I upgraded to 2.5b it started.

I'll try updating the drivers again, then reinstalling the software. If that doesn't work i'll be flying G4.5 for a while.
06-19-2009 08:41 PM
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no1pylon
Senior Heliman
Location: Chorley, UK

My Posts This: Topic  Forum		im not sure if they are using dirext X 10 or 10.1 so you could need to update the drivers or check if your GPU is capable.

Hope this helps

Shane

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06-19-2009 11:51 PM
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WJackson
Elite Veteran
Location: Smyrna, Delaware

My Posts This: Topic  Forum		Send your diagnostic log file to Phoenix.

Bill Jackson
Team AlignUSA
06-21-2009 11:00 PM
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Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		Where do I find that?

Even after I uninstalled the program and reinstalled the original software it stills gives the same error message. So..i'm all out of ideaarrrrrrss.
06-21-2009 11:37 PM
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WJackson
Elite Veteran
Location: Smyrna, Delaware

My Posts This: Topic  Forum		It will be in the Documents/PhoenicRc/Diagnostic and Diagnostic log folder. Copy and paste those two files into an email and send it to support@Phoenix-sim.com They will email you your resolution.

Bill Jackson
Team AlignUSA
06-22-2009 12:47 AM
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Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		Hey thanks for the pointers! Though..i think i found the issue. When I updated to 2.5a it somehow installed itself twice..naming it "PhoenixRC_copy". So, when i started the app it was trying to open two of the same programs at the same time, hence the "invalid getstring".

I uninstalled EVERYTHING (for real this time ) and am in the process of updating from 1.04 to 2.5c.

So far so good.
06-22-2009 12:58 AM
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Vertiviper
Veteran
Location: NY- USA

My Posts This: Topic  Forum		*UPDATE*

All fixed!

2.5c is GREAT! Huge improvement over the 2.0 series.

For a beta is this is a big step forward, I can't wait for the final version
06-22-2009 02:04 AM
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Computer Flight Simulators > Phoenix Issue *Resolved*- User Error
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