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Advantage Hobby . Revolution Models . CarbonXtreme

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RJX Hobby Hurrican 50 - Xtreme 50 > customer service
 
 
a1saleen
Heliman
Location: vancouver washington usa

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I called RJX USA 3 times and got nobody ....
is this normal? is it e mail only with this company?
03-27-2009 07:29 AM
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RappyTappy
rrProfessor
Location: Las Vegas, NV

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please leave a message at the sound of the tone...........................................................................................................................................













*click*



Chris
03-27-2009 07:35 AM
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a1saleen
Heliman
Location: vancouver washington usa

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been there done that
03-27-2009 04:56 PM
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a1saleen
Heliman
Location: vancouver washington usa

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i got to talk to Rusty he gave me all the info i needed
i will be buying more RJX products for sure now
03-27-2009 06:53 PM
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RjX of USA
Senior Heliman
Location: IL

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calling RjX of USA

Pleaseeeeee, leave a message if we don't answer we can't always get the phone, but we do care about our customers so, please leave a message so we can call you back. thanks

Rusty Howard rjxofusa1@myway.com
03-27-2009 07:24 PM
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Tradhunt
Veteran
Location: American Canyon, Ca. USA

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I've been interested in trying out a RJX for a while but I don't see many place's that carry them.. I'm looking at maybe getting the 09 and the 90... Well I was looking at getting them.. Their is no info on any site that I can find about them. I cant even find the 90 on the RJX of USA site.

So who carries part and the heli.'s in the US.

George
03-27-2009 11:58 PM
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helinewby
Veteran
Location: Mason Ohio

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Rjx 90 parts

Rusty at RJX of USA is the only one carrying parts for the X90 at the moment. If my memory serves me correctly he should be getting a nice shipment in very soon! There should also be other shops carrying the kits and parts shortly their after...

C.B.

dont be scared Invert it.. KBDD..Lynx..Compass Models,Magnum Fuel
03-28-2009 06:38 PM
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Tradhunt
Veteran
Location: American Canyon, Ca. USA

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Yes, I seen he had a couple part in for it. But he dosent have any kits in stock. I've found one place that had them and that's it.

Still no 09 50's that I can see.

George
03-28-2009 06:46 PM
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a1saleen
Heliman
Location: vancouver washington usa

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what is the difference between the 08 and 09? what changes have been made?
03-29-2009 04:53 PM
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Tradhunt
Veteran
Location: American Canyon, Ca. USA

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I think it come's with the 8mm spindle and a few other things. Their is a thread on here that talks about it I beleve a couple guys from AU and UK area fly them.

Seem's like on that side of the pond they get great support and updates.

They look like great helis and I haven't heard much wrong with them... But with this kindof customer support I'm going to pass on the RJX line and try something else.

George
03-29-2009 06:29 PM
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RjX of USA
Senior Heliman
Location: IL

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Tradhunt

was there something you have needed help with you didn't get? we are here and have been for our customers from the beginning 3 yrs ago. we have supported our helis as good as any heli out in the market, we might still be working on getting more dealers to make the parts support easier to get but, we have at no time, not supported our ships nor will we in the future. as our dealers increase the Xtreme line will surley become a favorite of many more.
if there is anything we can help you with please drop me a PM so we can tend to it. thank you

Rusty Howard rjxofusa1@myway.com
03-30-2009 06:58 PM
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Jody
Senior Heliman
Location: Australia

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I am flying the 09 50 xtreme here in OZ and from what I gave seen RJX USA do very well with product support and development of the RJX brand. I am sure when there shipment arrives they will be supporting the new model more and more.

PS I was fortunate enough to get a kit very very early here in oz (only one) the rest fo the shipment has only just reached our shores.

I will say it is my 3rd X50 i have built and it is the best by far!

It is standing up to everything and the build went very well. There are many changes to this version some very easy to spot and some very subtle.

Cheers

Jody

PS there is a build thread on www.archeli.com.au
04-01-2009 12:08 PM
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Errol Adonay
Heliman
Location: GUAM,USA

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I have no problem contacting Rusty, like he says leave a message and he'll call you back. And i'm located in Guam, on the other side of the globe. Excellent customer service and Fasst shipping
04-03-2009 07:45 AM
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RJX Hobby Hurrican 50 - Xtreme 50 > customer service
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