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Heli-Max . Hobby Hut . Heli Wholesaler

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Radio - JR & Spektrum DSM > DX6i Service Bulletin
 
 
briangp
Senior Heliman
Location: Buzzard's Bay, MA USA

My Posts This: Topic  Forum		Anyone had to send theirs in yet? I checked mine against the email they sent me and I am in the product line that had the bad pots, however my pots seem to be good when checking them in the monitor. I'd love to send it in anyways, but I'd hate to be without for the weeks it would take them in the mail and what not.


Just wondering if anyones actually had to send theirs back?

I need one of those to fly in my office. Tried to fly my .90 in there but man is my wife pissed now!
02-04-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		Well i just got my new dx6i today and sure enough the one i got has one of the numbers that was flagged. I haven't even had a chance to hook it up yet. But i did run that test and the little arrows don't hesitate or jump. But they do kinda of blink and when i move the sticks to fast they disappear. I guess i'll have to give them a call tomorrow and see if there's a problem. Man this going to suck if i have to send it off. I've already had to wait almost a week and a half just to get it. grrrr
02-04-2009 Over year old.
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Busher
Key Veteran
Location: Manchester, England

My Posts This: Topic  Forum		I bought one around xmas time and had a faulty rudder pot. The pot would sometimes be off centre by about 50 points of subtrim, and sometimes not. I only found this out by trying to fly my sim, and then looking at the monitor screen. I originally thought it was bad factory calibration, until it started getting intermittent. I returned the set for replacement to the shop, and got a brand new set, in less than 2 days.
Full marks to Inwood models and horizon

The second set was perfect and had no probs, the set didn't have a sticker with a number on it so I have just checked the set by watching the monitor and all is well, The markers seem to flash on mine if you move the sticks very quickly, probably due to the refresh rate of the software.

Good luck
Busher
02-04-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		I called horizon today and explained the flashing arrows. They told me i have the defect. So i will be shipping it off to them.
02-04-2009 Over year old.
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JamieD
Senior Heliman
Location: Salt Lake City UT

My Posts This: Topic  Forum		recall

how do I know if mine is on the recall list?
is there a link to the recall notice?
02-05-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		Here ya go:
http://ns.horizonhobby.com/nsconten...iceBulletin.pdf
02-06-2009 Over year old.
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JamieD
Senior Heliman
Location: Salt Lake City UT

My Posts This: Topic  Forum		tag

mine does dot have the service tag in the battery compartment
I believe I will send it in anyway
02-06-2009 Over year old.
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Busher
Key Veteran
Location: Manchester, England

My Posts This: Topic  Forum		The cursors flashing as you move the stick is common to all the sets i have had in my hands, it even happens on the DX7. The flashing smooths out though if you move the sticks in a smooth manner across the range.
Hope you get the problem fixed as I say mine is fine now and all seems well.

Good luck
Busher
02-06-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		Well unless i move the sticks slow and smoothly they actually disappear to. So i'm not really sure if there's a problem or not. But i rather be safe then sorry. It just sucks that have to send it in without even being able to use it yet. And how long does it take to send a flippin shipping label, uggg. I'm getting frustrated already and i haven't even shipped it back yet.
02-07-2009 Over year old.
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freakyreef
Veteran
Location: Kansas\Colorado border

My Posts This: Topic  Forum		Here is what mine looks like. Watch the throttle monitor. It also affects the elevator and aileron. It's easier to see in full screen mode. I contacted Horizon and they are sending a shipping tag so I can return it. FWIW, mine also did not have a date code on the back of it and was bundled with a Blade 400.


Walk on water long enough, eventually you will get your feet wet.
02-07-2009 Over year old.
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Busher
Key Veteran
Location: Manchester, England

My Posts This: Topic  Forum		Thats the worst case I have seen, I would send it back asap. Mine only affected one functiion.

Good luck
Busher
02-07-2009 Over year old.
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dave75d
Key Veteran
Location: Jacksonville, FL

My Posts This: Topic  Forum		that sucks! ive never seen one do that, must be impossible to fly anything.

ten grand in helis and all i can do is hover
02-07-2009 Over year old.
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freakyreef
Veteran
Location: Kansas\Colorado border

My Posts This: Topic  Forum		Quite impossible to fly. Well, I guess you could fly,I just dont know for how long.
The bad part was, when you turned on the tx and heli, the heli would see 0% throttle, so the esc would arm. As soon as you advance the throttle it will blip to half stick throttle. Talk about a surprise! Glad I was aware of what was going on. Luckily it was just on my cx2.

Walk on water long enough, eventually you will get your feet wet.
02-08-2009 Over year old.
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helidevil
Key Veteran
Location: ME

My Posts This: Topic  Forum		yea, mine has the 809e code and i had to send it back so they could re calibrate the gibbels or sticks. when i was at 0% stick, the elect's were @ 75%!!!

Its not a crash, its an upgrade opportunity! and RCHover team pilot
02-11-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		I just got off the phone with horizon because i still hadn't received my shipping label yet to send it back. The guy told me it didn't really matter because they don't even have the parts to fix it yet. And now the manufacturer that makes the parts are about to be shut down because of the Chinese new year. It could be a while.
02-11-2009 Over year old.
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nivlek
rrProfessor
Location: Norfolk England

My Posts This: Topic  Forum		Wasn't the Chinese new year the 26th of January ?

At the end of the day , it gets dark .
02-11-2009 Over year old.
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freakyreef
Veteran
Location: Kansas\Colorado border

My Posts This: Topic  Forum		Still havent recieved my shipping label either.

Walk on water long enough, eventually you will get your feet wet.
02-11-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum
Quote 
Wasn't the Chinese new year the 26th of January
Quote 


Yea i was kinda scratching my head on that one to. Maybe he meant they didn't have them because the company was shut down over the chinese new year. Who knows.

Still havent recieved my shipping label either.

Give em a call, I waited a week trying to be patient just to find out it was never sent in the first place.
02-11-2009 Over year old.
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tom dubya
Senior Heliman
Location: st.louis

My Posts This: Topic  Forum		Finally got my shipping label today and sent it right back. We'll see how long it takes. I got a new/used hdx 450 waiting for its maiden flight.
02-12-2009 Over year old.
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freakyreef
Veteran
Location: Kansas\Colorado border

My Posts This: Topic  Forum		Just got my shipping label today as well. Now the wait begins.

Walk on water long enough, eventually you will get your feet wet.
02-12-2009 Over year old.
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Radio - JR & Spektrum DSM > DX6i Service Bulletin
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