Hughes500Pilot Key Veteran Location: Anaheim, CA
My Posts This: Topic Forum | Made my first order with them in 1977. Over the years, I've spent thousands and thousands of dollars. Never, ever had a problem that was not quickly and fairly resolved. One main reason for their great customer service comes from the following excerpt from Tower's history...
"In 2005, Clint, Jeri and I sold Tower Hobbies to an employee stock ownership plan (ESOP) but continue on in a leadership role. Now, the employees of Tower Hobbies own the company and have a real investment in 100% customer satisfaction."
-Steve |