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Synergy R/C Synergy N9 > Synergy Ball Replacement Policy
 
 
J2M
Senior Heliman
Location: UK

My Posts This: Topic  Forum

Anyone got the part no. for the Vario balls?
10-25-2006 Over year old.
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sestcourt
Senior Heliman
Location: Wargrave, Berkshire, UK

My Posts This: Topic  Forum		J2M

East Coast Helis are advertising them on there homepage, I'm sure you could order from across the pond and save yourself some ££'s

They don't advertise the part no.s but heres the link anyway

http://www.eastcoastvario.com/
10-25-2006 Over year old.
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raptorheli2
Elite Veteran
Location: rip off britain and no changing it

My Posts This: Topic  Forum		it might be worthwhile contacting your uk dealer to price the balls from synergy themselves.

we got some sets sent over from east coast and there was an additional customs charge as they suspected they were bullets or something and plus the taxes it wasn't cheap to do, but at the time there was no alternative.

cheers


www.waterfoothelis.com
10-25-2006 Over year old.
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JuanRodriguez
Elite Veteran
Location: Rochester, New York

My Posts This: Topic  Forum
Quote 
This second statement from Synergy regarding the balls and it translates more or less into the same thing as they said in their first release about the balls....."F U".... basically.


I agree totally.... The Synergy may be the best helicopter in the world (according to some) but this type of attitude will surely turn off a bunch of potential buyers.....

I think that the boys making with decisions shot themselves in the foot and have given the company a bad name right off the bat !!..
10-25-2006 Over year old.
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mike4406
Heliman
Location: chantilly, va

My Posts This: Topic  Forum		I totally agree, first they get us for a 1000 bucks, now they want us to send them our balls too.... I for one, would have bought another, but now I will wait for the Aurora. They get a ZERO for customer service.
10-25-2006 Over year old.
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sincity
Veteran
Location: Pasco, WA

My Posts This: Topic  Forum		I think they would have been better off to at least ask for your serial number via email, and take it in the shorts to send new balls to everyone that asked for them. It can't be that much of a hit, and it would have gone a long way in customer service. I hope they figured it in to their business plan that there would be issues such as this one and adjusted the budget accordingly.

But as the saying goes, "If it isn't your business, it's none of your business." Hope they square it away soon.

Shawn
10-25-2006 Over year old.
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Stu.
Veteran
Location: Abrakebabra Kebab shop

My Posts This: Topic  Forum		I thin the tolerance they ahve defined for undersize balls is WELL under anyones balls. Basically implies they will do nothing...its all tokenary.

NONE of mine are undersize according to these criteria. Although the level of slop was alarming.

Sounds like an attempt to address it...but whose balls are under 5.35mm? ill bet that very few if any are under that size.

Still says "we are not addressing the issue"

Thank God for Vario

www.waterfoothelis.com
10-25-2006 Over year old.
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J2M
Senior Heliman
Location: UK

My Posts This: Topic  Forum		sestcourt - appreciate the link. Thanks
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum
10-25-2006 Over year old.
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Stu.
Veteran
Location: Abrakebabra Kebab shop

My Posts This: Topic  Forum		Mickey Mouse Balls,

www.waterfoothelis.com
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum		Dont let joker know u can read aswell!!!
10-25-2006 Over year old.
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Krunder
Heliman
Location: Lemvig, Denmark

My Posts This: Topic  Forum		Balls shrink in cold water - has anyone given that a try

You may get them under the magic 5,35mm
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum		Krunder a few more weeks and yours might be under the magic limit!!
10-25-2006 Over year old.
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Krunder
Heliman
Location: Lemvig, Denmark

My Posts This: Topic  Forum		I better ask for a couple of weeks vacation....... If that dosent work I will "shave" them with some sandpaper and a Dremel
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum		LOL
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum
Quote 
Synergy R/C UK is now the third location where customers from continental Europe can send in linkage balls for replacement.



From synergy rc website
10-25-2006 Over year old.
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inkspot1967
rrProfessor
Location: cranston ri.

My Posts This: Topic  Forum		shiney crome balls

well I put them on my synergy and I'm very dissappointed in them they are way to tight. can't even move the link after they are on. and the one for the servos with the 2mm threads for the nut just slips doesn't even fit. waste of $28 I must say

Rave 4s soon Total-G fbl
10-25-2006 Over year old.
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Droid
Elite Veteran
Location: Deep down in the Southwest- UK

My Posts This: Topic  Forum

just no pleasing some people!!!


So what about the $1000 previously spent then??


10-25-2006 Over year old.
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carcrasher
Key Veteran
Location: east coast

My Posts This: Topic  Forum		resize them using an old nonchrome plated ball.
10-25-2006 Over year old.
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Stu.
Veteran
Location: Abrakebabra Kebab shop

My Posts This: Topic  Forum		I used a chrome ball...dremeled a slot in it, and then spun it..job done

Perfect.....cant do that with the undersized ones.

Besides..why did you change, i thought your undersized balls were fine!?

Stu

www.waterfoothelis.com
10-25-2006 Over year old.
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Synergy R/C Synergy N9 > Synergy Ball Replacement Policy
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