Stet
Elite Veteran
Location: Long Beach CA
My Posts This: Topic Forum | Gosh Irwin, let the product speak for itself. Let customer satisfaction speak for itself. Ramming your perspective down our throats won't accomplish much, and really suggests that you do not understand this audience.
Nobody likes being told their models are plastic junk. Materials are specified for function, and metal does not necessarily mean better.
Thunder Tiger is selling helis by the tens of thousands because their product is extremely well designed, reliable, robust and easy to repair.
My wonderment is based on why you would jump into this forum with this tone in the first place?
Chill man and respond to the concerns instead of telling us we are wrong. The customer is always right, even when he is wrong. The trick is to convince him without offending him.
For instance, "we have been listening carefully to the feedback posted here and this is our plan to better address your particular needs and expectations".
Wow, the Runryder effect on vendors is really something. A good thing for the most part.
keepin' it real |
