•	Cache, Cookie or Connection Problems

•	"Login Here" Error

•	Post Tags Errors

•	Photo Display and Usage Problems

•	My Gallery Display and Usage Problems

•	PM Display and Usage Errors

•	Missing Inbox PMs and Save Copy

•	Pages Scroll to Top when Pressing Back Button

Most RunRyder site errors are related to cache, cookie or connection problems. Please read the information below to resolve Cache, Cookie or Connection Problems.

Cache Display
When you hover your mouse pointer over myHome (above left) you will see the current member name and current day/date/time (based on Edit Options Time offset). The date/time info is also displayed in all page footers. If your browser is displaying incorrect or out of date data, do a Ctrl-F5 or a Ctrl-R refresh. Next you should delete your temporary internet files (How to Clear Your Cache) and off line content. Your ISP could also cause problems by caching RunRyder’s pages.

Also see Automatic Page Display.

Cookie Login
To login to RR cookies must be enabled. This browser setting is usually found under its privacy category. To read more about enabling cookies click here.

Cookie Logout
The RR logout link is located at myHome and on the bottom right of the home page. To fix logout problems you need to search for and delete all RR cookies (How to Delete Cookies). Locate your cookie directory(s) and delete cookie files with names that contain "runryder". After deleting all RR cookie files, reboot your computer.

Connection DNS
If you are having problems connecting to RunRyder try flushing your PC's DNS resolver cache.
How to flush and reset a client resolver cache.

RunRyder Connection Traceroute How to Do A Traceroute From Your Computer
Tracert to Runryder.com From CentralOps.net

This is typically a cache issue. Clear your cache to fix this problem.

RunRyder Post Tags can be used to help design the way your message looks. It is a set of tags based on HTML, but unlike HTML, it is based on a simpler syntax that will never break the page layout of RunRyder. To use the Post Tag buttons, JavaScript must be enabled.

To learn more about RunRyder Post Tags, including all your formatting options, click here.

If you encounter errors with photo uploading, MyFastPhoto, or Clipboard, it is likely a cache problem. First, try a "View Refresh" by pressing Crtl-R or F5. If the error still persists, try deleting your temporary internet files (cache) and off line content: How to Clear Your Cache.

If you encounter a "Document contains no data" error when uploading photos, you might have a slow or flaky route to RunRyder. To debug your individual internet route to RR, go to your personal computer command window (go to Start - Run, and then type in "cmd"). Type the following into your Command Window: C:\tracert runryder.com

This is an example of a fast connection (+150 ms would be slow):

If you encounter errors with gallery scripting or photo uploading it is likely a cache problem. First, try a "View Refresh" by pressing Crtl-R or F5. If the error still persists, try deleting your temporary internet files (cache) and off line content: How to Clear Your Cache.

If your browser is displaying incorrect or out of date data, or you received an email notification that you have a new PM, but the new PM does not display in your Private Messaging area, you probably have a Cache Display Problem.

First, try a "View Refresh" by pressing Crtl-R or F5. If the error still persists, try deleting your temporary internet files (cache) and off line content: How to Clear Your Cache.

Your ISP could also cause problems by caching RR’s pages.

Also see Automatic Page Display to resolve this problem.

Replying to a PM in your Inbox with the Save Copy option checked (the automatic default) will move a copy of the original Inbox PM and your response to your Sent folder.

The Sent folder contains your complete PM conversation including date and time for each part of the conversation. Your original Inbox PM is removed from the Inbox and placed in your Trash folder. This process is done to avoid duplicate PMs in your Inbox and Sent folders.

Nothing is lost by default. The sent folder is the key focal point of PM work done. Go there and click the number next to the member name to review or reuse older PMs associated with that member. You can move any conversations in the Sent folder to specific folders you create.

Unchecking "Save Copy" keeps your original pm in your Inbox. RunRyder does not recommend doing this because you will not have access to your reply words.

Replying multiple times to sent PMs can be achieved by editing the "Recipient:" field.

**RunRyder PMs are automatically deleted three years after they were created and sent. If you wish to keep something permanently, please save a copy to your personal computer.

Pages set to not be cached are creating the problem. Only some browsers have this problem and sometimes clearing your browser's cache helps. No cache pages include the Home page (always) and any page where the link is flashing or the NEW SUBS link is displayed. Clicking these highlighted links will subsequently return the page to the normal cached mode. Thus it won’t jump to the top when backing into it.

A FireFox fix is discussed here.