HELP-FAQ  Private Messaging

Private Messaging
 

•   Send a PM
•   PM Folders
•   PM Limits
Private Messaging (PM)

Private Messaging (PM) is RunRyder’s internal messaging service. PMs can only be sent to registered RunRyder members. You can include Post Tags, smilies and images in private messages.

If you ever receive Spam via Private Messaging please report it to RunRyder by clicking the Report Spam link located below every private message.
Send a PM

You can send a Private Message (PM) in one of three ways:
  • Click the PM link at the top of a member’s profile.
  • Click the PM link below a member’s post.
  • Go to myHOME, Private Messaging, and click the Create New PM link.
Creating a PM with the Save Copy option checked (the automatic default), will move a copy of your PM into the Sent folder.
Upload and Display Photos in a Post or PM

  1. Upload photos into MyFastPhoto or MY GALLERY.
  2. Review uploaded photos automatically staged in your Clipboard.
  3. Compose your post or PM message.
  4. Click Paste Clipboard to insert clipboard photos into post or message.
  5. Submit message.
  6. Empty clipboard (does not delete uploads).
When composing post or message, see yellow-blue Upload Photos toolbar on left side panel of message input screen. Find links to MyFastPhoto, MY GALLERY and Clipboard.

Staged Clipboard thumbnails can selectively be viewed or removed. Manually add to Clipboard by clicking below any photo thumbnail.

Your MFP link (My Fast Photos) can be found in your My Gallery and in your profile (click your name).
Add photos to your clipboard from any gallery by clicking below thumbnails.

Photos are NOT stored (only pointers) within your posts or messages. Deleting gallery photos will break post or message photo display.
PM Folders

By default, there are three folders in your Private Messaging area:
  • Inbox
The Inbox folder contains any new messages you receive. Replying to an Inbox PM with the Save Copy option checked (the automatic default) will move a copy of the original Inbox PM and your response into your Sent folder.
  • Sent
The Sent folder contains your complete PM conversation including the date and time for each part of the conversation. After sending a PM, the original Inbox PM is removed from your Inbox and placed in your Trash folder. This process is done to avoid duplicate PMs in your Inbox and Sent folders.

If the replied to PM resides in a folder other than the Inbox, the saved copy will stay in the same folder as the replied to PM.
  • Trash
PMs located in the Trash folder are automatically deleted thirty days after residing in the trash folder.

The goal is an empty Inbox and a tidy Sent folder.

You can create additional folders for your messages by clicking the Manage PM Folders button at the bottom of your Private Messaging. Each folder has a set of message controls which allows you to select messages, then either move them to one of your custom folders or delete them completely. You have the ability to forward multiple messages from a folder to an individual or to multiple members.

**RunRyder PMs are automatically deleted three years after they were created and sent. If you wish to keep something permanently, please save a copy to your personal computer.
Missing Inbox PMs and Save Copy

Replying to a PM in your Inbox with the Save Copy option checked (the automatic default) will move a copy of the original Inbox PM and your response to your Sent folder.

The Sent folder contains your complete PM conversation including date and time for each part of the conversation. Your original Inbox PM is removed from the Inbox and placed in your Trash folder. This process is done to avoid duplicate PMs in your Inbox and Sent folders.

Nothing is lost by default. The sent folder is the key focal point of PM work done. Go there and click the number next to the member name to review or reuse older PMs associated with that member. You can move any conversations in the Sent folder to specific folders you create.

Unchecking "Save Copy" keeps your original pm in your Inbox. RunRyder does not recommend doing this because you will not have access to your reply words.

Replying multiple times to sent PMs can be achieved by editing the "Recipient:" field.

**RunRyder PMs are automatically deleted three years after they were created and sent. If you wish to keep something permanently, please save a copy to your personal computer.
PM Your Buddies

Go to your Private Messaging area and at the bottom of the screen click the PM Buddies link. Then select which buddies you would like to receive your PM.
Number Signifies PM Activity with Member

The number to the right of a member's name signifies the number of private messages you have exchanged with that member. Clicking on the number will display all PM conversations with that member.
PM Limits

RunRyder has created a suggested PM limit. Once you reach the 10,000,000 byte suggested limit, you will receive a screen warning (similar to below). The notice will remain at the top of every RunRyder page until you reduce your PMs below 10,000,000 bytes.

At the bottom of your Private Messaging screen you can see how many bytes your PMs take up
(myPM-Qty=65,535 myPM-Bytes=123,456,789). This useful information can help you stay below the suggested 10mb limit.
Message Tracking

When sending a private message, you have the option to request a read-receipt for that message (select Request Read Receipt in the Options section at the bottom of your PM). This allows you to check whether or not a message has been read by its recipient by viewing the Unread and Read folders located at the top of your Private Messaging.

The Unread message section shows all messages with a read-receipt request that remain unread by their recipient. The time of the last activity of the message recipient is also shown (Last Online 03-09-2007 12:33 PM). Messages in this section can be cancelled if you decide that their contents are no longer relevant. If you cancel a message the recipient will no longer see the message, but instead will see: This message has been cancelled by its sender iluvflyn. You should delete it from your Inbox.

Cancelled messages can also be restored to active status by selecting the cancelled message and clicking the Restore button. You cannot Restore a message if the recipient permanently deletes the message.

The Read message section shows all messages with a receipt request that have been read by their recipient. The time the message was read is also shown.

To end the tracking on any message, select the message and click the End Tracking button.
Messages Missing from Tracking Lists

Tracking is stored with the sent PM.

If the recipient permanently deletes the PM, it will automatically be removed from your Unread and Read tracking folders.
Cancel a Sent PM

If you cancel a sent message the recipient will no longer be able to see the message.

Instead the recipient will see: This message has been cancelled by its sender iluvflyn. You should delete it from your Inbox.

Cancelled messages can be restored to active status by selecting the cancelled message and clicking the Restore button. You cannot use Restore if the recipient has permanently deleted the message.
PM Display and Usage Errors

If your browser is displaying incorrect or out of date data, or you received an email notification that you have a new PM, but the new PM does not display in your Private Messaging area, you probably have a Cache Display Problem.

First, try a "View Refresh" by pressing Crtl-R or F5. If the error still persists, try deleting your temporary internet files (cache) and off line content: How to Clear Your Cache.

Your ISP could also cause problems by caching RR’s pages.

Also see Automatic Page Display to resolve this problem.

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